Thank you for shopping at Frisky Vegan. We value your satisfaction and if you are not 100% happy with your purchase, we're here to help. Just send back your unused, undamaged, or altered item to us by following the steps on this page. Shipping is completely free, and we will update you along the way. Once we receive your return you will be notified if your return was accepted. Accepted returns will be granted a refund immediately directly to the original method of payment. You can expect to see your funds within a few days. For more information about our refund policy, visit the official page.